Frequently Asked Questions
Before contacting support, please review the F.A.Q. below as we’ve tried to answer as many questions as possible so that you can get the quickest fix to your problem.
Having Trouble With Your Order? For All Technical Support Questions Or Problems With Orders:
support@themagneticlifestyle.com
Please note that we pride ourselves on support, and you will hear back from someone within 12 hours. (usually much shorter).
Can I get advice on a specific situation with a girl?
Do to the large amount of students we currently have, we can not respond to personal emails asking for advice on a specific situation. However, we will say that having taught this for years, The Scrambler works on almost all situations. And the advice & techniques needed is found within the seminar videos. You can also post your situation in the forum, and get feedback from other students.
Or you can check out one-on-one coaching packages here.
Do you offer personal one-on-one coaching?
Yes, we have several coaches available, each offering different packages.
If you’re interested, check to see if a personal coaching session might benefit you.
I can't find a product that I purchased in the member's area?
Up in the top navigation you’ll see “Products”. There you’ll find images of all of our products. If the product is “greyed out” and you have purchased it- please contact our support and they will grant you access. (support@tsbmedia.zendesk.com)
I'm experiencing some technical difficulties with the Members Area/I want to get a refund for the product(s) that I ordered
Contact the support team at support@themagneticlifestyle.com to get in touch with someone who can help you out (Note: Please give the support team 24 hours/1 day to respond, the support team also works limited hours on weekends so if you send a message on Friday, expect to get a response by Monday latest.)
Anytime you contact support, to expedite things please include: 1. Your full name 2. The email you purchased with 3. The product/s you purchased 4. The Order # on reciept This will ensure our support staff can help you immediately.
Where can I learn more about specific topics or get more knowledge on a subject?
We have a lot of free material available, that covers various topics. Here are some recommended resources:
Why was I charged again?
If you were billed its because you signed up for the free trial of The Mastermind Weekly Trainings. You were given an option either before purchasing, or after purchasing to take a free trial. If you chose this option by mistake, please contact support@tsbmedia.zendesk.com with your full name, email address, and order number and they will cancel you and refund the charge. If you would like to see the Weekly Lessons, you can click here.
However, all our programs, Unlock the Scrambler, Magnetic Messaging, and Dating Apocalypse and others, are a ONE TIME PAYMENT. So even if you cancel the membership, you will still have access to your original purchase.
I would like to Cancel my Mastermind Subscription
If you have questions about your subscription or would no longer like to continue relieving the weekly “Mastermind Lessons” please go here: Cancellation Request
Why am I not receiving your emails? I am missing lessons from the free 31 Days to Better Game email series
If you are not receiving our emails, please check your junk mail, and follow the instructions to add us to your safe send list here. Please add Bobby@tsbmagazine.com. If you use Gmail, please move Bobby Rio emails to your primary folder.
If you are missing lessons from the 31 Days to Better Game series you can grab them here.
`So... There's this girl...`
If there is a specific girl that you’re going after follow the advice in our Unlock the Scrambler program, or contained in the “Infatuation Formula” that was included with Magnetic Messaging. Most importantly, remember your situation is NOT different. The rules still apply to you 🙂
If you want advise on a specific girl please post the situation in our forum.
Or contact us about personal coaching.
How can I get all the information on my phone or ipad for easy access?
The member’s area is optimized for mobile, so you should have no control accessing the member’s from your phone or Ipad, as we made sure it works great on mobile
`I'm in my 40s, 50s, or 60s, will this still work?`
A very large percentage of our students are over 40. And their success has been incredible. Some of our students doing the best our guys in their 50s and 60s. That said, if you are intimidated by your age or see it as a disadvantage, then I recommend attending my friend Hank’s free online seminar: How to Turn Your Age into the Ultimate Advantage with Women.
`I'm a shy guy... which of your products to you recommend for me?`
Both Bobby Rio and Rob Judge are introverts by nature and all of the advice is coming from two guys who had to overcome shyness themselves, so all of the programs will be applicable to you. However if you’re looking to get better at conversation and flirting then we’d recommend 1. Make Her Horny with Humor 2. Seductive Storytelling 3. The Natural Approach. There are also a few very good bonuses that cover this in our bonus section.
What's the best way to talk to you or Rob personally?
The best way to talk to Bobby Rio is through his Facebook page. Bobby updates the page daily and connects with their readers regularly on there. You can also leave questions here.
You can also sign up for one our phone coaching packages here.